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Mix Buffet case study PDF download


ImageID’s Visidot Chosen for High Automation and 100% Shipping Accuracy

Established in 1998, Mix Buffet has quickly become a market leader in the French ready-made salads market. Today, the company employs over 350 employees in its Val Coric plant in Guer, and Mix Buffet salads are distributed in large retail stores throughout France. With hundreds of pallets shipped out daily and 120M Euro in annual revenues, the salad provider prides itself on being highly responsive to the demands of its customers.

And yet, surging demand has led to very rapid growth, bringing Mix Buffet face-to-face with less-than-trivial salad traceability and shipping verification challenges. As outgoing shipments increased to as many as 800 to 1,000 outbound pallets a day, the salad provider began to encounter a relatively high percentage of shipping errors. “Pallets were picked and scanned manually,” explains Frank Dupuis, Logistics Manager at Mix Buffet, “and after seven straight hours of scanning pallets, operators simply would not notice mistakes anymore”. This situation prompted Mix Buffet to seek an automated solution that would adequately address its shipping verification challenges. The company communicated its needs to its longtime ERP provider, Infologic, which was quick to recommend ImageID’s Visidot traceability solution. To become better acquainted with ImageID’s offering, Mr. Dupuis visited Pain Jacquet, a leading French chain of bakeries, which had already successfully deployed Visidot. He describes the experience, “We found Visidot a highly accurate and perfectly capable match for our needs, and a seamlessly fitting solution for our shipping verification processes. In fact, we were so impressed with it, we decided to integrate Visidot without even looking into any other options”.

Visidot Provides Mix Buffet with Full Automation and Error-free Shipping Verification

A single, double-sided ImageID Visidot gate capable of capturing and decoding very large quantities of tagged containers in a single scan, was installed at Mix Buffet’s production plant. Replacing the slower and error-prone handheld scanning previously performed at the plant, Visidot’s image-based technology now detects and accurately decodes barcodes affixed to more than 800 outbound
Mix Buffet pallets each day, and transparently transmits this data to Infologic’s Agrologic ERP system. With an average pallet scanned on-the-fly in less than 8 seconds, the salad provider now enjoys completely automated tracking and error-free verification of outgoing shipments.

Locally deployed SCT (Supply Chain Traceability) Director business process management software with interfaces to the Agrologic ERP system enables Mix Buffet’s dispatch operators to quickly identify any discrepancy between customer orders and actual deliveries, leading to significantly reduced shipping error rates. Additionally, tag information captured from all outbound salad pallets is archived in an image bank, enabling future reference and easy production of proof of shipping or proof of product condition, if and when required.

Mix Buffet Application Benefits

  • Zero shipping errors
  • Complete supply chain visibility
  • Image-based, operator-friendly guidance for corrective actions
  • Rapid, automated handling of fresh salad products
  • Negligible tag costs
  • Fast deployment & ROI
  • Image bank-based proof of shipping and proof of product condition

Visidot Delivers

“Mix Buffet has achieved phenomenal time savings with Visidot”, states Mr. Le HIR, President of Mix Buffet, concluding that “the sytem has effectively eliminated human error in our order preparation process and has significantly reduced Mix Buffet’s exposure to distributor fines”.
“Visidot performs just as we had hoped,” adds Frank Dupuis. “It has provided us with the tools we needed to increase shipping volumes and effectively address high season production challenges. Since completing deployment, we have consistently maintained 100% accuracy in all of the ready-made salad deliveries handled by the system”.

 



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